Module 09 About

9.1 General The need to take human factors into account;

Incidents attributable to human factors/human error;

‘Murphy's’ law.

9.2 Human Performance and Limitations Vision;

Hearing;

Information processing;

Attention and perception;

Memory;

Claustrophobia and physical access.

9.3 Social Psychology Responsibility: individual and group;

Motivation and de-motivation;

Peer pressure;

‘Culture’ issues;

Team working;

Management, supervision and leadership

9.4 Factors Affecting Performance Fitness/health;

Stress: domestic and work related;

Time pressure and deadlines;

Workload: overload and underload;

Sleep and fatigue, shiftwork;

Alcohol, medication, drug abuse.

9.5 Physical Environment Noise and fumes;

Illumination;

Climate and temperature;

Motion and vibration;

Working environment.

9.6 Tasks Physical work;

Repetitive tasks;

Visual inspection;

9.7 Communication Within and between teams;

Work logging and recording;

Keeping up to date, currency;

Dissemination of information.

9.8 Human Error Error models and theories;

Types of error in maintenance tasks;

Implications of errors (i.e accidents)

Avoiding and managing errors.

9.9 Hazards in the Workplace Recognising and avoiding hazards;

Dealing with emergencies.