9.1
General The need to take human factors into account;
Incidents
attributable to human factors/human error;
‘Murphy's’
law.
9.2 Human
Performance and Limitations Vision;
Hearing;
Information
processing;
Attention
and perception;
Memory;
Claustrophobia
and physical access.
9.3 Social
Psychology Responsibility: individual and group;
Motivation
and de-motivation;
Peer
pressure;
‘Culture’
issues;
Team
working;
Management,
supervision and leadership
9.4
Factors Affecting Performance Fitness/health;
Stress:
domestic and work related;
Time
pressure and deadlines;
Workload:
overload and underload;
Sleep and
fatigue, shiftwork;
Alcohol,
medication, drug abuse.
9.5
Physical Environment Noise and fumes;
Illumination;
Climate
and temperature;
Motion and
vibration;
Working
environment.
9.6 Tasks
Physical work;
Repetitive
tasks;
Visual inspection;
9.7 Communication Within and between teams;
Work logging and recording;
Keeping up to date, currency;
Dissemination of information.
9.8 Human Error Error models and theories;
Types of error in maintenance tasks;
Implications of errors (i.e accidents)
Avoiding and managing errors.
9.9 Hazards in the Workplace Recognising and avoiding hazards;
Dealing with emergencies.
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